• Atlanta, Georgia
• Transportation/ Logistics
• 45K
• Full Time regular employee
•  8:30am - 5:30pm

Job Description

【Summary】
This position is responsible for a wide range of administrative, operations, and customer support duties at the Atlanta office. The role supports small parcel, moving, and air export operations while maintaining strong relationships with existing clients and contributing to business growth. The ideal candidate is proactive, detail-oriented, and able to work collaboratively across departments.

【Essential Duties】
・Perform general administrative duties, including accounting-related tasks
・Handle small parcel operations and customer support
・Assist the moving department with customer support, quotations, packing, and handling
・Support the air export department, especially for small parcel-related matters
・Manage existing customer accounts to retain relationships and grow business
・Negotiate with carriers and maintain competitive rates
・Meet agreed budget targets for revenue, profit, volume, etc.
・Prepare quotations and sales proposals and present them to customers
・Coordinate, respond to, and follow up on RFIs and RFQs
・Work closely with other departments to ensure client satisfaction
・Assist in developing and implementing sales plans to support increased sales
・Resolve issues using strong problem-solving skills
・Communicate with overseas agents for sales support
・Respond to client emails and answer phone calls

【Working Hours】
・Mon – Fri
・8:30 AM – 5:30 PM

【Working Location】
Atlanta Office (Atlanta, GA)

【Salary / Benefit】
Salary: $45,000 per year
Benefits: Full benefits package including health insurance, 401(k), and paid time off

【Holidays】
Weekends and company-recognized holidays

【Qualifications】
・Excellent phone etiquette and a positive, professional attitude
・Ability to multitask in a fast-paced environment
・Strong team player with a positive mindset
・Quick learner with the ability to adapt to new tasks
・Strong computer skills including proficiency in Microsoft Office
・Excellent verbal, written, and typing skills
・Professional demeanor with a warm and approachable manner
・Ability to adapt to and implement changes in processes and procedures

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