• Wood Dale, Illinois
• Transportation/ Logistics
• 54-60K
• Full Time regular employee
•  9:00AM – 6:00PM
•  New

Job Description

Position

Operations Coordinator (Logistics & Warehouse)

Summary

The Operations Coordinator supports daily logistics, shipping, and warehouse operations, ensuring smooth domestic and international cargo movement. This role works closely with customers, carriers, customs brokers, and internal teams to manage shipments, documentation, inventory, and issue resolution in a fast-paced environment.

Essential Duties

Logistics & Shipping Operations

• Process domestic and international shipments and cargo

• Prepare and submit shipping and logistics documentation (e.g., bills of lading, ISF, AES, shipping instructions, insurance arrangements, arrival notices, delivery orders)

• Enter shipment, transportation, and pricing data into internal systems

• Coordinate with ground, air, and ocean carriers to arrange transportation

• Communicate with customers regarding shipping methods, schedules, and costs

• Coordinate with customs brokers and support cargo clearance processes

• Act as a liaison among customers, carriers, brokers, and internal departments

• Coordinate with vendors such as warehouses, trucking companies, ports, and airports, including site visits if needed

Warehouse & Inventory Management

• Support shipping and receiving activities

• Assist with cargo storage, verification, and handling at on-site or off-site warehouses

• Maintain accurate records of inventory, tracking numbers, and cargo details

• Update inventory information and monitor inventory status

• Support packaging, labeling, loading, and physical inventory procedures

• Record and report damaged inventory as required

Customer Service & Issue Resolution

• Report operational issues to management and escalate complex matters as needed

• Notify customers of shipment delays or operational issues

• Troubleshoot logistics and delivery issues in a timely manner

• Ensure consistency and accuracy of arrival and delivery notices

• Update internal systems with delay, claim, or damage information

• Provide ongoing support to ensure customer satisfaction

Working Hours, Working Style

Monday – Friday, 9:00 AM – 6:00 PM
Full-time, on-site
Non-exempt position (overtime eligible)

Working Location

Wood Dale, IL

Salary / Benefit

Hourly pay: $26 – $29/hour (approximate range)
Overtime eligible
Standard benefits provided

Holidays

Weekends (Saturday & Sunday)
U.S. national holidays

Qualifications

• Entry-level candidates welcome

• Strong willingness to learn and adapt in a logistics environment

• Basic Excel and general computer skills

• Ability to handle multiple tasks and communicate effectively

• Interest in logistics, shipping, warehouse, or supply chain operations

• Customer service–oriented mindset

Apply Now