• Romulus, Michigan
• Transportation/ Logistics
• 39K-45K
• Full Time regular employee
•  8:30-17:30
•  New

Job Description

Position
Admin Operation/Customer support

Essential Duties
• All admin related work including accounting matter in Michigan office.
• All small parcel related work including operation work, customer support.
• Assist moving section including customer support, Quotation, packing and handling.
• Assist with packing small items, such as dishes, at the client’s site when necessary.
• Manage accounts to retain existing relationships and grow business.
• Negotiate with carriers and maintain competitive rate.
• Meet agreed budget targets for revenue/profit, volume, etc.
• Create quotations and sales proposals and offer to customer.
• Coordinate, respond to, and follow up on RFIs and RFQs.
• Work with other departments to ensure client satisfaction.
• Assist in the development and implementation of sales plans that support increased sales.
• Resolve complications utilizing problem solving skills.
• Communicate with overseas agent for sales support.
• Respond to emails and answer phone calls from clients.
• Great attitude on the phone and in the office.
• Ability to multitask in a fast-paced environment.
• Must be a Team player and positive attitude.
• Must be a quick learner.
• Strong computer skills and proficiency in Microsoft Office.
• Excellent verbal, written and typing skills.
• Positive attitude, a professional demeanor and a warm and approachable manner.
• Ability to adapt and implement changes in processes and procedures.

Working Hours, Working style0
Basicaly, 8:00-17:00

Woking Location
Romulus, MI

Salary/Benefit
40-55K/year

• Annual salary: Based on experience, paid semi-monthly on the 15th and last day of the month.
• Eligible for health, dental, life insurance, disability benefits, and 401(k) plan (after one year of service).
• Vacation, paid sick time, and holidays accrued as per company policy.
• Introductory period: 60 days, during which holiday pay is not applicable.
• Bonuses typically issued in December and, if applicable, during summer.

Holidays
• Company-observed holidays, including Christmas, New Year’s, Memorial Day, etc.
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Qualifications
・Native-level Japanese proficiency
・General computer skills
・Proficient in MS Office software, especially MS Excel
・Strong customer relationship skills
・Able to work well in a team environment
・No prior experience in logistics companies required
 

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