• Irwindale, California
• Cosmetics
• $58K - 60K DOE
• Full Time regular employee
•  9:00 - 18:00 (Monday – Thursday), 10:00 - 18:00 (Friday)
•  New

Job Description

Position
Japanese-Bilingual Purchasing Staff

Summary
日用品商社で日英バイリンガルPurchasing Staffの募集です。商品を納品しているクライアントの店舗をまわり、ディスプレイの売場視察を含むOutside Salesチームとの連携を図りながら、日本のベンダー交渉などを行っていただきます。必要に応じた外出（基本オフィス勤務）、Excelを使用した書類作成、ベンダーとの交渉力が求められます。

Essential Duties (Unofficial)
Purchasing 

• Spearhead the sourcing and identification of new Japanese vendors and products, expanding our exclusive offerings.
• Manage the entire purchasing lifecycle with Japanese suppliers, from accurate order processing to a deep understanding of international shipping terms and customs requirements for imports from Japan.
• Lead negotiations for contracts and terms directly with Japanese partners, ensuring competitive pricing, favorable payment conditions, and adherence to Japanese business customs.
• Oversee international logistics for shipments from Japan, including coordinating with freight forwarders, customs brokers, and proactively resolving any import-related challenges.
• Track purchase orders and expedite deliveries from Japanese vendors to ensure timely arrival at our US facility.
• Collaborate closely with our warehouse team to ensure proper receipt and inventory management, accounting for the complexities of international deliveries.
• Monitor stock levels and strategically place orders to maintain optimal inventory.
• Address any product quality discrepancies with suppliers, handling communication with cultural sensitivity and professionalism.
• Cultivate and maintain strong, long-term relationships with existing Japanese vendors and proactively build rapport with new ones.
• Analyze purchasing data, prepare reports on costs, delivery performance, and provide valuable insights specific to the Japanese market.
• Contribute to the ongoing development of our international purchasing strategy.

Sales Support

• Serve as a primary point of contact for customer inquiries via phone, email, and other channels, providing prompt and professional assistance.
• Prepare detailed product quotes, verify pricing, apply discounts accurately, and clearly communicate delivery terms to wholesale and retail customers.
• Efficiently process and manage sales orders within our internal systems.
• Proactively engage with current and past customers to identify follow-up business and upsell opportunities.
• Develop comprehensive product knowledge to effectively assess customer needs and recommend ideal solutions.
• Provide essential support to outside sales representatives, including quoting and order placement.
• Maintain open communication with customers regarding order status and quote follow-ups.
• Assist in lead generation and identifying new sales avenues.
• Ensure customer relationship management (CRM) records are accurately maintained and updated.
• Occasionally conduct store visits to client locations to support merchandising and display maintenance, collaborating with the Outside Sales team.
   

Working Hours, Working style
Mon-Thu: 9:00 AM - 6:00 PM, Fri: 10:00 AM - 6:00 PM

Working Location
Irwindale, CA

•  Travel: Occasional local travel required for store visits (primarily office-based).

Salary/Benefit
$58,000 - $60,000 per year (During probation period: $25-28/hr)

• Bonus opportunities based on company performance
• Medical, Dental, Vision Insurance
• Company Car
• Paid Holiday
• Paid Vacation
• Sick Leave
   

Qualifications

• ​​​​​​​1-3 years of experience in an inside sales or purchasing role, with demonstrable experience in international procurement, ideally with Asian markets, and specifically Japan.
• Strong understanding of sales principles and customer service best practices.
• Proven experience with international purchasing processes, vendor management, and inventory control within a global supply chain.
• Proficiency in Japanese language (reading, writing, speaking) is required.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM and inventory management software.
• Strong negotiation and problem-solving abilities, particularly in an international context.
• Ability to work independently and as part of a team in a fast-paced, international environment.
• Self-motivated, proactive, and results-oriented.
• Ability to quickly learn and understand technical product specifications.
   

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