• Reno, Nevada
• Machinery
• $90-100K
• Full Time regular employee
•  ​​​​​​​M-F: 9:00~18:00
•  Visa Support: Yes
•  New

Job Description

Position
Field Engineer Manager

Summary
A Japan-based company at the forefront of innovation in laser oscillator processing systems is seeking a Field Engineer Manager to lead and support its U.S.-based engineering operations.
The Field Engineer Manager will be responsible for supervising a team of field engineers, ensuring effective equipment maintenance, repair, and customer support. This role requires strong leadership and communication skills, including the ability to coordinate with Japanese-speaking headquarters and local clients. Candidates should have 2–3 years of management experience, hands-on technical skills, and a proactive mindset.

Essential Duties
・Lead, manage, and mentor a team of field engineers
・Oversee maintenance, repair, and troubleshooting of inspection and production equipment
・Plan and implement preventive maintenance schedules
・Ensure timely and accurate reporting of technical activities and issues to senior management
・Act as a primary liaison between U.S. operations and Japan headquarters (in both English and Japanese)
・Coordinate parts logistics, equipment organization, and administrative support as needed
・Handle customer communication regarding quality and technical issues
・Maintain safety standards and compliance with operational procedures

Working Hours, Working style
M-F: 9:00~18:00

Working Location
Reno, Nevada

Salary/Benefit
$90-100K
・Health Insurance: Medical, Dental, Vision
・IRA
・Sick Leave
・Paid Vacation

Holidays
Saturdays, Sundays, National Holidays

Qualifications
・2–3 years of experience in managing technical or field engineering teams
・Professional fluency in Japanese and English (spoken and written)
・Strong mechanical and problem-solving skills
・Familiarity with basic hand tools and electrical testing equipment (e.g., multimeters/voltmeters)
・Ability to lead and support a team in a hands-on work environment
・Excellent communication, analytical, and interpersonal skills
・Capable of lifting up to 50 lbs
・Proficiency in Microsoft Office and related software
・Strong attention to detail and ability to work collaboratively

 

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