• Los Angeles, California
• Transportation/ Logistics
• 42K~48K
• Full Time regular employee
•  9:00~18:00

Job Description

Position

Import Operation Clerk

 

Summary

Air & Ocean Import Clearance / Air & Ocean Export (Freight forwarding) and Domestic freight forwarding / Storage management.

 

Essential Duties (Not Official: Please ask the interviewer for more details)

IMPORT  Make sure that the docs received from overseas include necessary documents for Customs Clearance (such as AWB, Bill of Lading, Commercial invoice, OGA docs) and submit to CHB swiftly.  Frequently check on the clearance status on CBP and OGA including FDA, USDA, FWS. Inquire directly if needed.  Notify customers of irregularities if arrival delays, CBP or OGA hold occur.  Coordinate the schedule with the customer for pick up or delivery.  Verify PC count upon receipt, re-condition (including re-icing, re-packing, or mending minor cosmetic damages) the cargos if necessary.  Follow up with delivery and/or pick up status with customers and vendors. Make sure the delivery and/or pick up is on schedule.  Manage and keep up with inventory in the warehouse, cooler and freezer for those that utilize our storage services.  Close files – obtain vendor invoices and check for accuracy, bill out according to the fee schedules set for the customer, and send them out.  Familiarize yourself with various Government import regulations and keep the customers informed.  Communicate with existing customers on a regular basis to ensure their satisfaction level up to their standard.  Daily correspondences with overseas and/or domestic agents.  Quote customers – provide competitive rates. - EXPORT  Open files, generate AWBs based on IATA regulations such as rates and commodity codes.  Effectively manage the schedule and be aware of the cut off time to tender the cargo to airline. Always stay ahead.  Follow up after tendering, inform customer and agent of any irregularity immediately.  Close files – obtain vendor invoices and check for accuracy, bill out accounting to the fee schedules set for the customer, and send them out.  Check to see if there are any export regulation and/or restrictions, as well as regulation and/or restrictions at the destination country  Adhere and comply to TSA regulations, Screening, Known shipper, etc.  Receive cargo orders from customers.  Negotiate with airlines for making a space booking.  Provide customers with booking information or any other information that are being asked.  To be familiar with the products you are handling (IE, required temperature and etc.) and knowing what is necessary to achieve.  Make sure cargo comes as customer order it. Including time, quantity and such.  Manage time wisely. Know airlines cutoffs and plan accordingly.  Accurately make documentation such as AWBs, Phytosanitary and IE/TEs. Always make a conscious effort to avoid unproductive errors.  To attend airlines and customs for cargo by driving company vehicles to each location.  Trace cargo even after tendering. Make sure cargo departs (and check connection flight if applicable)  Immediately report to superior and must follow up and present solutions if there is any irregularity.  Make kartes and complete files, invoice and send out as soon as possible.  Must make effort to always answer phone calls from customers/vendors/office.  Need to do daily contact with US Customs, USDA and other government agencies.  Familiarize and adhere to various regulations such as TSA, IATA, AES.  Getting booking from steamship line / co-loaders airline based on customer’s request.  Making SWB, sending SI and AES in timely manner.  Managing time schedule and tender the cargo to CY/CFS before cut off time.  Coordinate drayage / trucking with 3 rd party vendors, maintain healthy relationship.  Following up after tendering and inform customer and agent any delay.  Making invoice.  Checking the regulation for export and also regulation for the destination country if necessary

 

Working Hours

9-6 (1-hour lunch) 多少の残業有り フル出社必須

 

Working Location

Los Angeles　CA

 

Salary

$42,000-$48,000/year

 

Benefit

Medical, Dental, Vision Insurance, Paid Holiday, Vacation, Sick Leave, 401(k) with Employer Matching

 

Qualification

RESPONSIBILITIES  Handle customer’s needs, complaints and provide appropriate solutions and alternatives within the time limits.  Perform safety precautions to keep safe environment.  Works as team by supporting beyond your duties as needed. ​​​​​​​ SKILLS / QUALIFICATION  Punctual attendance. Being able to present right when and where you are needed.  Being able to follow-through and excel beyond.  Adherence to instructions given by superiors, responsiveness. Being able to report, consult and receive guidance.  Flexibility and strong problem-solving skills. Ability to improve the situation in case things are not going in your favor.  Valid ID for TSA purpose.  General knowledge in logistics, import/export regulations.  Aggressiveness toward learning, absorb and apply new knowledge.  Establish healthy relationship with customers, venders and co-workers.  Make constant effort to be in control of the situations. ACT rather than REACT.  Negotiation skill – Being able to protect customer’s best interest.  Calculation skill – Basic arithmetic skill to perform conversions, rate calculations and such.  Communication skill – Timely responses. Reporting and consulting matters with co-workers and superiors.

 

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