• Brea, California
• Entertainment
• $22/hr~$24/hr
• Full Time regular employee
•  9:00 - 18:00

Job Description

Position
Bowling, Karaoke, and Multi-Activity Entertainment  Support Representative

Summary
Our client is seeking a highly motivated Planning & Support Associate to join their Events & Activities division. This role supports multiple entertainment categories—including Bowling, Karaoke, Multi-Activity Entertainment , and Party operations—depending on experience and assignment.

You will oversee day-to-day store operations across several locations, support training and implementation of company standards, and help drive customer satisfaction, operational excellence, and revenue growth. The role involves frequent travel between stores and regular weekend work, as needed.

Key Responsibilities
• Oversee daily operations, staffing support, and training across multiple entertainment locations (Bowling, Karaoke, and Indoor Activity/Party facilities).
•  Execute action plans to meet sales, cost, safety, and customer satisfaction goals while ensuring compliance with company standards and regulations.
• Review product and service quality, manage vendor communication, and conduct competitor and sales analysis.
• Prepare and manage operational data, reports, inventory, ordering, and store communications.
• Support store managers through coaching, onsite visits, and ensuring consistent implementation of manuals, guidelines, and operational procedures.
• Participate in new store openings, respond to customer or employee incidents, and travel as needed for short- and long-term assignments.


Working Hours, Working style
9:00~18:00

Woking Location
Brea CA 

Office will relocate to the LA/Orange County border area in 2026 Spring.
 ​​​​​​**Hybrid work style after 90-day probation. Work style may vary based on supervisor assignment and are subject to change depending on management’s needs.**

Salary/Benefit
$22/hr~$25/hr (Non-Exempt)
Medical, Dental, Vision, 401K, PTO (10 days in the first year)

Holidays
Saturdays, Sundays and holidays

​​​​​​​This role requires regular weekend work and may include work on holidays based on business needs.

Qualifications
• Experience in a similar support, operations, or multi-store role.
• Strong communication and leadership skills; able to motivate and guide staff.
• Ability to travel frequently and manage time effectively across multiple locations.
• Strong analytical and decision-making skills backed by logical, data-driven judgment.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
•​​​​​​​ Bachelor’s degree preferred, but not required.

Ideal Candidate

You enjoy a fast-paced environment, thrive in multi-location operational roles, and can balance strategic planning with hands-on support. You take initiative, communicate clearly, and enjoy building strong relationships with store teams to elevate the customer experience.

Apply Now