• Nashville, Tennessee
• Transportation/ Logistics
• USD 20/hr. - 21/hr.
• Full Time regular employee
•  8:00-17:00
•  New

Job Description

【Position】 
​​​​ Household Goods Coordinator 

【Summary】
A Japanese logistics company is seeking a  Household Goods Coordinator

【Essential Duties】
Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move

• Customer Service: ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
• Ensure all documentation relating to shipment is properly completed as required
• Interact closely with the moving team in preparation of the customer goods
• Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods
• Establish and maintain a professional working relationship with the moving team
• General business support function as assigned

【Working Hours, Working style】
9:00AM-6:00PM

【Working Location】
Nashville, TN

【Salary, Benefit】

• $20-21/hr
• Medical, Dental, and Vision beginning the 1st of the month after 30 days
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more
• Generous Vacation and Sick time

【Qualifications】

• Bilingual English/ Japanese; ability to read, write & speak English and Japanese
• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook
• Ability to clearly communication directions to the driver and moving team
• Ability to work overtime to meet the customer needs
• Strong customer service skills
• At least 1 year of experience in customer service

This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

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