• Farmington Hills, Michigan
• Manufacturing
• 85~110K
• Full Time regular employee
•  9:00-17:30
•  New

Job Description

【Position】
 Account Manager

【Summary】
This position is responsible for developing and maintaining primary customer account; serves customers by selling products; meets customer needs and responsible for day-to-day sales functions and act as window to customers.

【Essential Duties】
Inquiry Management
• Provide RFQ/RFI/new inquiry receipt/sales promotion/presentation.
• Provide RFQ/inquiry-related information collection/distribution.
• Support new customer account/agreement set-up
• Confirm feasibility report for new inquiry.
• New inquiry parts registration/control (PB)
• Clarifies the details of cost impact by utilizing customer DCS/other provided information.
Price &Profit Control
• Conduct (Sales/purchasing) price, cost & profit analysis/review.
• Conduct Regular system prices verification and maintenance.
• Generate Price quote/breakdown form making/submission & control.
• Generate Initial investment /tool /breakdown making/submission & control.
• Conduct Market price research/distribution.
• Manage Customer quote feedback and distribute internally.
• Manage Rebate/LTA term & CR negotiation/control.
• Make Price/biz terms proposal/negotiation
• Manage the business award processes with customer.
• Manage (tool/jig cost) amortization negotiation & control.
• Manage Dead stock/recovery/special cost/compensation negotiation.

Project Management
• Conduct Market/trend/customer/competitor research/distribution.
• Manage SOP/Obsolesce/Discontinue/EOP/Running change info-share.
• Manage program development/project procedure control.
• Verify Customer program master schedule and distribute to program term/keep updated.
• Manage program development schedule & order control.
• Develop capacity survey(reg) report.
• Manage (MP/proto) lead time proposal/negotiation/approval.
• Create customer long-term forecast(reg)/distribution.
• Review MOR/monthly prospect/ordering suggestion.
• Share the latest project information with group companies, and if there are any issues, work with relevant internal departments to resolve them.

Sales Budget/Planning
• Develop Sales budget plan (short & mid-term).
• Develop annual sales budget plan/revise as necessary.
• Develop mid-long term road map build-up.
Corporate-related Support/Finance-related Support
• Customer contact info updating/distribution.
• Supplier conference/show attend.
• Top management meeting.
• Risk management/Ethics/CSR report.
• Kurabe profile presentation customization and updates.
• Relationship management corporate greetings/seasonal gifting if appropriate.
• Customer profile updating/distribution.
• Customer working calendar distribution.
• Delayed payment receivable recovery support.

Other & Miscellaneous
• Make efforts to gain product knowledge and familiarize yourself with the product markets.
• Seek constant improvement, more efficient and less expensive ways and means in work processes.
• Perform special projects and other miscellaneous duties as assigned by GM and Assistant Sales Manager.
• Report to work daily (M-F) based on company schedule and complies with all company policies and
procedures.
• Travel on a regular basis by both car and plane to meet customers.
• Follow up to complete any assigned work.
• Maintain high ethical standards in the workplace.
• Maintain good communication with supervisors, staff members and outside contacts.
• Responsible for maintaining a clean and safe working area.

【Working Hours, Working style】
9:00~17:30 (7.5H)

【Working Location】
Farmington Hills, MI

【Salary, Benefit】
 85~110k

【Holidays】
Saturday, Sunday, Holiday

【Qualifications】
Critical Competencies
• Analysis – Critically and carefully examines facts or data to develop a hypothesis or theory. Undertakes course of action to verify or disprove assumptions. Identifies causes of problems, secure relevant information, and recommends solutions. Conducts research and analysis to determine whether a concept or plan can effectively be put into action.
• Math Skills – Ability to productively work with numbers and accurately perform arithmetical, algebraic or geometric calculations as needed.
• Negotiation – Able to identify and make trade-offs and concessions while also achieving personal, department, or company goals.
• Presentation – Effective expression of information, ideas and concepts formally to a group of people. Uses supporting media appropriately.
• Product Knowledge – Maintain an up-to-date knowledge of the company’s products and/or services.
• Technical Communication – Able to communicate (reading, writing, speaking) by using specialized vocabulary, terminology and concepts.
• Language skills – Able to read, write and speak English and Japanese proficiently.

Other Competencies
Attention to Detail, Office Equipment Usage, Computer Usage, Multi-Tasking, Problem Solving, Team Participation, Motivation to Learn New Skills, Proactive action

Qualifications
Education and Experience
• Bachelor’s degree in Business Management/Business Administration or other related field preferred; or 4+ years of related experience and/or training; or equivalent combination of education and experience preferred.

Supervisory Responsibilities
• No

Certificates / Licenses / Training Requirements
• Driver’s license

Travel
• Traveling is required as an essential duty and performed on a routine basis.
• Travel occasionally by both car and plane including international.

Work Environment & Physical Demands
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position.
• Work Environment: Work is typically performed in an office environment.
• Must be able to use a variety of tools and equipment such as computer terminal for data input, copy machines, calculator and any other equipment related to functional area.
• Must be able to use software includes the use of Windows Operating System, MS Office Applications
(Word, Excel, PowerPoint etc.), Internet.
• Noise Levels: Moderate Noise

Essential Physical Tasks
The physical tasks described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Lifting up to 30 pounds – must be able to occasionally lift and/or move up to 30 pounds.
• Physical Sight – Able to read and analyze data in hard copy and on a computer screen; ability measure of identify using eyesight.
• Verbal & Written Communications – Able to communicate verbally and in writing to individuals and groups.
• Telephone Communications – Able to communicate verbally using a telephone.
• Multitasking – Able to manage multiple work projects simultaneously.
• Occasional overnight/multinight travels by both automotive and plane to home and abroad. Departure or arrival may be early in the morning or late in the evening.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Any accommodations made must be stated in writing and attached to this job description. The information contained herein is subject to change at the company’s discretion.

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